BetJordan Casino Terms and Conditions

Welcome to BetJordan Casino. These terms and conditions govern your access to and use of our website, games, sportsbook and related services. By creating an account with us, you confirm that you have read, understood and agree to be bound by this document in full. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

About Our Operation

BetJordan is operated by BetJordan d.o.o., a company registered in Montenegro with its registered office at Emerald Tower, City Center Zone, Podgorica, Montenegro. In our Terms and Conditions, we are also referred to as BetJordan Gaming DOO. We hold a licence issued under E-Gambling Montenegro, verifiable by the official seal, and we are licensed and regulated under the Law on Games of Chance of Montenegro (Official Gazette No. 052/04, as amended). Our operations are subject to oversight by the Games of Chance Administration of the Ministry of Finance of Montenegro. Since our establishment in 2018, we at BetJordan have aimed to provide a secure and transparent gaming environment for our players.

Eligibility and Account Registration

To register an account at Bet Jordan, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We primarily serve players in Germany, Austria, Switzerland and Oceania, and our site is available in English and German localizations. We do not accept players from Curacao, France and other French territories, Malta, North Korea, Portugal, Slovakia, Sweden, the United Kingdom, the United States and other US territories. Any attempt to bypass these restrictions will result in a permanent block and immediate confiscation of funds held in your account.

When you register with BetJordan Casino, you agree to:

• Provide accurate, current and complete information
• Maintain only one account per person, household or IP address
• Keep your login credentials confidential and notify us of any unauthorised use
• Use the platform solely for personal, non-commercial purposes

Deposits, Currencies and Payment Methods

At BetJordan, we accept EUR, NZD and USD, as well as cryptocurrencies including BTC, BCH, LTC, ETH, DOGE, ADA, XRP, USDT and USDC. Deposits can be made via Visa, Mastercard, Apple Pay, Google Pay, Skrill, MuchBetter, Paysafecard, Bitcoin, Ethereum, Dogecoin and Tether. We require that all deposits come from a payment method held in your own name. The minimum deposit to qualify for our daily deposit bonus is EUR 20, while the sportsbook welcome offer requires a minimum deposit of EUR 25.

Withdrawals and Pending Times

Our BetJordan withdrawal methods include Visa, Mastercard, Apple Pay, Google Pay, Skrill, MuchBetter, Bitcoin, Ethereum, Dogecoin and Tether. Withdrawals are only processed to accounts, cards or wallets held solely in your own name. The minimum withdrawal amount is NZ$20, and withdrawal limits are set at USD 10,000 per 24 hours unless a higher amount has been agreed individually with us. The actual amount available may be further limited by the payment method used for your original deposit.

We require that every deposit be wagered at least once before a withdrawal is processed. We verify your age and identity before any funds or prizes are paid out. Our KYC process may require a passport, national ID or driving licence, a utility bill or bank statement less than three months old, proof of ownership of your payment method, and, where applicable, source of funds and source of wealth declarations. In certain cases, we may request a live photo holding your documents or notarised identification.

Payouts from BetJordan Casino are typically processed within hours. E-wallet withdrawals may arrive within minutes to a few hours, while card and bank transfers can take up to 5 business days to clear, depending on your financial institution. Source of funds documentation is requested on deposits exceeding USD 50,000.

Dormant Accounts

If your account remains inactive for 12 months without login, we will suspend it and hold your balance for 60 days. If the balance remains unclaimed after a further 3 months, it will be forfeited as an access fee in accordance with our policy.

Bonuses and Promotions

Our BetJordan bonus offers include the Casino Welcome Offer of a 100% bonus up to EUR 5,000 plus 100 Cash Spins on Yommi Rush, and the Sportsbook Welcome Offer, where you deposit EUR 25 and receive a EUR 25 free bet. We also run a 20% Daily Deposit Bonus with a minimum deposit of EUR 20, and a 25% Crypto Deposit Bonus available on every crypto deposit without limit. Our Game of the Week promotion rotates regularly, and through our partnership with AS Monaco, BetJordan is the official betting partner of AS Monaco in Oceania.

The maximum bonus release is capped at 3 times the bonus amount granted. Raffle winners have 7 days to claim their prize. A named list of approximately 50 slots, primarily Age of the Gods and Power Play jackpot titles, is excluded from bonus play. Full terms applicable to each BetJordan casino bonus are detailed within the specific promotional offer.

Loyalty Programme

Our Royal Club loyalty programme allows you to collect coins through your gameplay, which can then be spent in our rewards shop. We regularly introduce challenges that you can complete to earn additional coins and rewards.

Games and Providers

BetJordan Casino offers over 3,634 slots and more than 3,000 games in total, sourced from leading providers including BGaming, Pragmatic Play, Evolution, Novomatic, Yggdrasil, Playson, Betsoft, Hacksaw Gaming and many others. Our live casino features providers such as Evolution, Pragmatic Play Live and Lucky Streak. We offer blackjack, multi-hand blackjack, roulette, baccarat, craps, video poker including Jacks or Better, Deuces Wild and Joker Poker, alongside sports betting and live sports betting, all accessible via desktop browser or mobile browser on PC, Mac, phones, tablets and smart TVs.

Customer Support

We at BetJordan provide 24/7 live chat support, as well as assistance via email, contact form and Telegram through @BetJordan_Support_bot and @BetJordanHelp_bot. Our support team operates in English and German. You can reach our customer service team at [email protected] at any time. We acknowledge all complaints within 24 hours, and unresolved disputes are referred to free independent dispute resolution services.

Amendments to These Terms

We reserve the right to amend these terms and conditions at any time to reflect changes in our services, regulatory requirements or operational practices. Any updates will be posted on our website, and your continued use of BetJordan following such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Limitation of Liability

We strive to provide uninterrupted access to our platform, but we do not guarantee that our services will always be available or error-free. We shall not be liable for any indirect, incidental or consequential losses arising from your use of BetJordan Casino, except where such liability cannot be excluded under applicable law.

Contact Us

If you have any questions regarding these terms and conditions, or if you require further clarification about any aspect of our services, please do not hesitate to contact our support team at [email protected]. We are available around the clock to assist you.